Ableton's just sitting on the money for live suite + the international processing I paid, and I have nothing. When will my purchase actually be respected? lol. Why have I not received any response, and why am I not receiving the product I bought? I promise, I am logged into the correct ableton account. So I have exhausted every option and am pretty frustrated. I also tried reaching out via twitter but only received a run-around type of response that asked me to provide information I had already provided, and nothing further after 3 days. So I even tried downloading it from the archive, and even then it is saying "unable to authorize - does not match live suite installation." I submitted a sales/licensing ticket to support immediately but have not received a response in 5 days. I was looking through the FAQs and saw something about the live 11 license only being sent out once I had registered the actual product I got initially (live 10 suite). But again there is no indication of this.
Jrrshop ableton 10 suite serial numbers#
No serial numbers are in any email I was sent either, because apparently they were linked at purchase. No serial numbers were added to the same account linked with the email I received the confirmations to. I only have (til this day) the option to download live 10 lite from the dropdown. When I attempted to register the license, the option to download live 10 was simply not existent.
Jrrshop ableton 10 suite serial number#
I received two confirmation emails from ableton webshop - one with my purchase confirmation and one letting me know the serial number had been linked to my account. I bought live suite 10 on the day before the live 11 release.
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